Retail & Customer Service Assistant


The Role
We’re looking for someone who cares about the planet and living a low-waste lifestyle to join our team. This person will represent our brand, support and inspire customers on their journeys to reducing their impact.

They will be a valued part of the team and will have the opportunity to use their own flair and vision to collaborate on ideas for business growth, product decisions and events.

Community is important to us, and we are looking for someone who cares about people and is interested in working with the team to create an accessible, welcoming and helpful space for all.

Location & Working Hours
The role is based in the store in Hackney Downs Studios, a community of small businesses and producers, where our neighbours are a plant shop, hairdresser, yoga & wellness studio, record store and cocktail bar.

Working hours will be a minimum of 6hrs (i.e. 1 day) per week, covering opening hours of 12pm-5pm on weekdays or 11am-4pm on weekends (plus 30 mins for setup & 30 mins for closing).  The working day each week can be flexible, i.e. does not need to be fixed day each week but will sometimes need to be a weekend day.

● Customer service including filling customers containers and assisting with product queries
● Cleaning
● Packing online orders
● Restocking - *please note stock can be heavy, up to 25kg
● Reporting stock shortages

This person will join the owner and 1 other person to be an important part of a small team!

Experience & Skills
● Positive attitude and friendly nature!
● Ability to learn & recall product information
● Confidence with customer service
● Attention to detail for packing orders
● High level of hygiene and cleanliness standards

Re:Store embraces diversity and equal opportunity. We are committed to building a team that celebrates and represents a variety of backgrounds, perspectives, and ideas. The more inclusive we are, the greater the impact we can have.

Pay & benefits

£11 per hour

20% staff discount in store

To apply: Send an expression of interest and why you think you would be right for the role to:

Closing date: Friday 18th September